Turn conversations into customers on WhatsApp & Instagram.
Run campaigns, automate conversations, capture leads, manage your team inbox, and convert customers across WhatsApp and Instagram — from one powerful platform.
Organisation
Whatching Official
Subscribers
286
AI tokens remaining
955.4K
Daily message limit
2,000
Campaigns
1
WhatsApp Business API connected
+91 70447 02435 · Whatching Business
Broadcast setup
This WhatsApp number is verified and ready to create broadcasts.
Status: ready
WhatsApp phone numbers
2 active of 2 allowed
+91 8998877665
Whatching Business
+91 9876543210
Whatching Support
Powering customer conversations
One platform. Every customer conversation.
Every channel your customers already use, connected to the team and automation that turns it into revenue.
Everything your team needs to convert conversations into revenue.
Marketing, automation, AI and support — built as one connected system instead of six disconnected tools.
WhatsApp Marketing
Broadcast campaigns, promotions and transactional communication.
- Approved template messages
- Delivery & read analytics
AI Automation
AI-powered customer conversations, available 24/7.
- Understands intent, not keywords
- Qualifies leads automatically
WhatsApp Flows
Build no-code conversational journeys.
- Visual, branching logic
- Launch without a developer
Shared Inbox
Your entire team can manage conversations together.
- Assign & tag conversations
- Internal notes and mentions
Lead Management
Capture, qualify, segment and follow up with leads.
- Tags & custom attributes
- Visual pipeline stages
Analytics
Understand campaign and conversation performance.
- Full-funnel reporting
- WhatsApp + Instagram, one view
Instagram Automation
Turn Instagram engagement into conversations and leads.
- DM & comment automation
- Hands off to WhatsApp
Comment Automation
Automatically trigger DMs when users comment on posts.
- Keyword-triggered replies
- Scales with virality
Live thread energy
Deals close in chat.
Broadcast campaigns that actually start conversations.
Send personalized promotional and transactional campaigns through the official WhatsApp Business API — then watch delivery, reads, clicks and replies roll in on every send.
Personalize at scale
Dynamic variables, media messages and approved templates for every audience.
Add CTA buttons
Turn a broadcast into a click, a reply, or a booked call.
Schedule ahead
Plan campaigns weeks in advance and segment by tag or lifecycle stage.
Template category
Template name
Template type
Template footer
Template preview
Hi Aarav, ready for your next escape? ✈️
Book this week and save up to 25% on your next trip — offer ends Sunday.
Reply STOP to unsubscribe
Plan my trip
Know more
Review payload
2/10
Buttons
0/2
URLs
0/1
Phone
AI that talks to your customers, not at them.
Whatching AI understands questions, answers naturally, and knows when a conversation needs a human — collecting the details your team needs before it hands off.
Understands intent, not keywords
Natural, context-aware replies that stay coherent across a conversation.
Qualifies while it chats
Collects budget, interest and timeline without a form.
Hands off with context
Agents pick up with full history — never a cold start.
Whatching AI Assistant
Replying instantly
Extracted from conversation
Build customer journeys without writing code.
Design multi-step conversational flows visually and launch them without a developer ticket.
Visual, branching logic
Route customers based on their actual answers.
Hands off to your team
Any step can assign the conversation to an agent.
Primary Bot Canvas
Draft canvasList Menu
Main Menu
Route
Vietnam Packages
Action
Send Catalogue
Route
Thailand Packages
Capture
Collect Details
Route
Talk to an Expert
Handoff
Agent Trigger
List Menu
Main Menu
Route
Vietnam Packages
Action
Send Catalogue
Route
Thailand Packages
Capture
Collect Details
Route
Talk to an Expert
Handoff
Agent Trigger
Turn Instagram engagement into conversations.
Transform comments, DMs and interactions into automated customer journeys — and hand qualified leads straight to your team or WhatsApp.
One inbox for your entire team.
WhatsApp, Instagram, AI and human agents — all inside one unified conversation view. Assign chats, leave internal notes, and mention teammates without leaving the thread.
Nothing falls through
Every conversation has a clear owner and status.
Full context, always
Customer profile, tags and history sit beside every chat.
Cross-channel view
WhatsApp and Instagram conversations in the same workspace.
Priya Sharma
WhatsAppIs this available in blue?
@studio.k
InstagramComment: PRICE
Rahul Verma
WhatsAppOrder confirmed, thanks!
Meena Bora
WhatsAppCan I get this in size L?
@thecraftroom
InstagramComment: LINK
Know what's working. Scale what isn't.
Delivery, engagement, leads and conversions — across WhatsApp and Instagram — in one dashboard. Figures shown are illustrative demo data.
Organisation
Whatching Official
Messages sent
48,210
Delivery rate
98%
Leads captured
1,284
Conversions
342
Conversation status
Bot vs agent
Channel distribution
New contacts
Daily growth over the last 30 days
Broadcast funnel
0%
Read rate
0%
Click rate
0
Replies
0
Leads
Everything you need, in one workspace.
Template Management
Create, submit and manage WhatsApp templates.
No-Code Chatbot Builder
Build automated customer journeys visually.
Message Flows
Design branching, multi-step conversations visually.
Customer Database
Segment customers using tags and attributes.
Analytics
Track campaigns, conversations and conversions.
Multi-Agent Inbox
Collaborate with your team on every conversation.
Broadcast Scheduling
Schedule campaigns in advance, by segment.
Instagram Automation
Automate comments, DMs and message journeys.
AI Automation
Automate repetitive conversations, 24/7.
Built for businesses that run on conversations.
From e-commerce to real estate, Whatching adapts to how your industry actually sells.
E-commerce
Recover customers and drive repeat purchases.
Education
Capture enquiries and automate admissions.
Real Estate
Qualify property leads instantly.
Healthcare
Manage enquiries and appointments.
Travel & Hospitality
Convert enquiries into bookings.
Agencies
Manage multiple clients and campaigns.
Built for growth. Designed for conversations.
Whatching isn't another bulk sender bolted onto a spreadsheet — it's a connected workspace for every conversation that touches revenue.
Start Your Free Trial →Built on the official WhatsApp ecosystem.
Whatching sends and automates messages through the official WhatsApp Business API and Instagram Messaging API — not unofficial automation infrastructure. Templates, message categories and rate limits follow Meta's published policies, so your account stays built on a compliant foundation as you scale.
Built with
Simple pricing, zero markup on Meta fees.
Basic
Ideal for small businesses getting started on WhatsApp.
Pro
Advanced automation for growing businesses.
Enterprise
For high-scale, multi-number operations.
Frequently asked questions
Whatching is a WhatsApp and Instagram customer engagement platform — campaigns, AI automation, a shared team inbox, lead management and analytics, all in one workspace.
Most businesses are up and sending within minutes of connecting their WhatsApp Business number.
No. Campaigns, flows and automations are all built visually — no code required.
Yes — Whatching is built on the official WhatsApp Business API and designed around Meta's messaging policies, not unofficial sending infrastructure.
Your Whatching subscription covers the platform. Meta charges a small per-conversation fee based on message type, billed at official rates with 0% markup.
Outbound marketing and utility messages require Meta-approved templates. Whatching's template manager handles creation, submission and status tracking.
Yes — you can build automated DM welcome, qualification and lead-capture flows using the same visual builder as WhatsApp Flows.
Yes — comment automation detects keyword comments on your posts and triggers an automatic DM in response.
Yes — flows can collect a phone number inside Instagram and continue the conversation on WhatsApp.
Whatching's AI understands customer intent, answers naturally, collects information, and qualifies leads before assigning conversations to your team.
Still have questions?
Email us →Your customers are already messaging you.
Make every conversation count. No complicated setup — get started in minutes, with a free onboarding call included.